Report Issue
Report a Security Issue
Proficient Resources cares deeply about the security of our products, services, business applications, and infrastructure.
As security researchers ourselves, Proficient Resources understands the importance of investigating and responding to security issues. We also realize that despite our efforts to eradicate security vulnerabilities from our products and services, there will always be emerging threats, new vulnerabilities, and opportunities to improve. To that end, Proficient Resources believes wholeheartedly in embracing the public research community when security issues are discovered and working with security researchers to fix the identified issue and remediate any related and/or underlying systemic issues to further improve our security posture.
In the interest of protecting our customers, we provide the public research community the opportunity to engage, report, and receive credit for their work. While engaging with us, we ask that reporters honor responsible disclosure principles and processes and give Proficient Resources an opportunity to evaluate, respond, and if necessary, remediate any confirmed security vulnerabilities prior to public disclosure.
Expectations
When working with us according to this policy, you can expect us to:
- Work with you to understand and validate your report, including a timely initial response to the submission;
- Work to remediate discovered vulnerabilities in a timely manner; and
- Recognize your contribution to improving our security if you are the first to report a unique vulnerability; and your report triggers a code or configuration change
Compliance
To protect our customers, employees, and business, we request security researchers maintain compliance with this policy. Proficient Resources will consider the submission as non-compliant if the submission is publicly disclosed without express written consent from Proficient Resources.
If at any time you have issue pertaining to security or any of our services, please submit a report to support@proficientresources.com before going any further.